Privacy Policy
The Pain Relievers are committed to providing superior customer
service therefore value your right to privacy. We would like
to reassure all users that personal information collected
via our website remains confidential and secure.
How is information collected
Information is collected directly from you when submitting
online forms or making online purchases. This information
is essential in order for us to respond to your requests and
process your orders.
What information is collected
Information collected include, but is not limited to, name,
address, shipping address, phone number, email address, and
credit card details when making online purchases.
How we use your personal information
Personal information collected are used solely for the purpose
intended and are not sold, traded or misused.
The Pain Relievers may disclose your personal information
to other organisations only under the following instances.
• Credit card-checks and in some cases fraud checking
agencies for online credit card transactions.
• Dept collection agencies.
• Your authorised representative or legal advisor.
• Legally required to do so when authorised by law.
Email addresses
The Pain Relievers occasionally release newsletters detailing
upcoming events and/or specials to businesses who have requested
this service. In all other cases your email address will only
be used for direct correspondence between us and you and will
not be added to a mailing list.
Cookies
Cookies are pieces of information that are transferred from
a website to a user’s computer in order to provide personalised
service. Cookies are not normally used on our website except
for online purchases where a cookie is used to record the
contents of a shopping basket. The cookie is essential to
complete an online purchase but concerned users may safely
delete it after successfully completing a purchase.
Server logging
Our service provider logs users system status information
for statistical and operational purposes. No attempt is made
to identify users or their browsing activities except in the
unlikely event of a legal investigation or court order.
External links
This site contains links to other sites which users may find
of interest and therefore recommend that visitors refer to
the privacy statement of any sites you visit.
Security
The Pain Relievers regard the security of personal information
seriously and take all reasonable precautions to ensure that
personal details we collect are secure from all unauthorised
access. This information is securely stored and access is
restricted to senior personnel only.
Access & correction
You can at any time access your personal details subject to
some exclusions under the law. If you would like to access
your information please write to:
The Manager
The Pain Relievers
PO Box 1303
Caboolture QLD 4510
Australia
The Pain Relievers take all reasonable precautions to ensure
details are complete, accurate and up-to-date, and will amend
any inaccuracies on request.
To contact us
The Pain Relievers
PO Box 1303
Caboolture QLD 4510
Australia
Phone: 07-54952812
The Pain Relievers are constantly improving and enhancing
its services and may update this privacy policy as required.
Dated 18th January 2004
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